IN HOME CARE SERVICES
Resolving your home care needs
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FAQ

Question: Why are your caregivers a better fit for me than others?
Answer: All of our caregivers have completed very detailed screening and background checks. Every caregiver is bonded and insured. Further, the majority of our caregivers have advanced training and they have been oriented to our system of home health care and also oriented to the needs of our clients. We match caregivers to you and your family based on the skills needed and personality traits necessary for a good relationship. Our qualified and trustworthy caregivers put families at ease and relieve some of the pressure of consistently providing for a loved one.

Question: Are your services only for seniors?
Answer: No, we also provide services to individuals with disabilities, accident victims, new mothers or those people recovering from a recent illness or surgery. We also provide services to anyone needing a little help getting around the house.

Question: Are your services available in nursing homes or assisted living facilities?
Answer: Yes, we provide our personal care or companionship services for home health care anywhere the client resides.

Question: Does Medicare cover the cost of services?
Answer: Medicare does not cover the level of care we provide. However there are other options available. If the client has a long term care policy, the policy may cover the cost of services. ComForcare would be more than happy to assist you in verifying your insurance benefits. Other payment options include but are not limited to: private/family pay, worker's compensation insurance and auto insurance.

Question: Are your caregivers bonded and insured?
Answer: Yes, all of our caregivers are bonded and insured. We take full responsibility of our employees when they are in your home. Our caregivers go through a meticulous 6 step screening process. Included in the process are criminal background checks and a comprehensive OSHA training.

Question: Will the same caregiver come every time?
Answer: We at ComForcare recognize the importance of consistency in providing care for our clients. ComForcare strives to ensure continuity of care, and will send the same caregiver to our client’s home.

Question: How much do the services cost?
Answer: IN HOME CARE SERVICES offers different levels of care. The cost is determined based on the needs of the client. Check the prices page for our basic prices, IN HOME CARE SERVICES will be more than willing to give you a quote on the price of services.

Question: Do I have to sign a contract to keep services for a specified period of time?
Answer: IN HOME CARE SERVICES asks that you sign a service agreement, giving us permission to care for you or your loved one. There is nothing in the agreement that ties you down to a specified period of time - We are flexible to the needs of our clients and recognize the fact that services may decrease or increase as situations change. You may cancel services at anytime.

Question: What if my caregiver is sick and cannot make it to my house?
Answer: We have trained professionals assigned to each client's case. These individuals understand the needs and wants of our clients, as well as the skill level of our caregivers. Our trained professionals will find a replacement to ensure every client has coverage when needed.

Question: Why should I use IN HOME CARE SERVICES versus somebody from the newspaper?
Answer: Our caregivers are bonded and insured and have undergone detailed background checks. Our large staff of qualified caregivers provides the ability to send in a back-up caregiver if your primary caregiver is sick.

Question: How will my caregiver be selected?
Answer: Our schedulers will make a caregiver selection based on the skills necessary for the case while also considering personality traits and availability. If you prefer, you can play an active role in the caregiver selection process.
 
 

Please Contact us for all your home care needs.